The Ultimate Guide to Pizzas

Improve Your Pizza Delivery Business

Delivery drivers are the face of any successful pizza business because they are the ones that show up at the door of the customer thus if they show up with a poor attitude or in a disheveled appearance. Thus it is critical to hire a great driver that is not only outgoing but can represent the business in the best way possible and for this to happen the business owner or human resource manager needs to train the recruit about the clients and going the extra mile not only for the business but also for themselves. Another vital thing to note is that it is also important to monitor drivers to make sure that they are not making any unnecessary steps and the business owner needs to create a culture where the drivers view the clients as their own and not just the clients to the pizzeria. There are some hiring managers pick drivers based on personality and they focus on building connections with clients because the experience derived from delivering the pizza are based on how the delivery driver delivers them to their clients. A lot of businesses are recruiting customer-centric drivers and not just people that need a job because it is customer-centric employees are able to adopt new strategies like jogging to the door of the customer or even carrying bags that have extras like napkins, paper plates, red pepper packets and Parmesan that customers can choose.

Some business owners personalize their pizzas by putting a personal stamp on the transaction and insist that the drivers shake hands with the client and frankly thank them for ordering the pizza. Many great pizzeria owners insist that a great personality is the most vital element of hiring a delivery driver because any business owner can teach skills but personality can never be taught.

Another vital thing to have is to have a Point of Sale system which ensures that there is accuracy, smooth processing and delivery of pizzas. POS systems vary and there are some that that lack the functionality to enable the business owner track client addresses whereas there are those that have an internal mapping software that has the ability to track and store orders in order of priority such that as the order grows older the priority increases. Some great POS systems can store extra client information like addresses, phone numbers, previous orders, delivery instructions and notes of the dislikes by clients and this information is critical. A good POS system grants employees ease of use for the staff because they can easily ask them if they want the same order as delivered last time. A POS system can aid to ensure that the customer receives their deliveries in time because they help to decrease the time spent between the store between deliveries.The Ultimate Guide to Pizzas

The Key Elements of Great Pizzas